To Our Beloved Patients, 

We hope this email finds you and your family in good health. We all have been through a lot of challenges in the last few months, and all of us are looking forward to resuming our normal habits and our routines. While a lot of things have changed, one thing has remained the same: our commitment to you and your health. 

We are pleased to let you know we’ll be re-opening our office for appointments beginning on Wednesday, May 6th. We do have to follow certain guidelines as imposed by the state of Texas. Like many other businesses in the state, we will be phasing our operations back into order and will not operate at full capacity. We will be spacing out appointments and limiting the number of people in our office at one time. Whenever you come for your cleanings, we also will not be able to use the ultrasonic machine (similar to the water pik you use at home) until further notice. The goal is to eliminate the amount of aerosols in our office, keeping you and the rest of our team safe. 

Even before the COVID-19 pandemic, as a dental health provider, we are always very thorough in our infection control standards. All team members are trained and know the importance of thorough sterilization and disinfection of treatment rooms and instruments between each patient.

Your safety remains our top priority. We have implemented additional safety and sanitization measures in accordance with O.S.H.A. and CDC guidelines to protect you and our team:

1. Preemptive      screenings – All patients and staff members will be screened and      have temperatures taken upon arrival. Patients will be asked to complete      additional health history information.
2. Spacing      of daily appointments – To minimize the number of people at one      time in the office, patients will be scheduled accordingly.  This      allows us more time to make sure we complete specific screening steps      prior to entering, in accordance with CDC, state and O.S.H.A. regulations.
3. Continued      social distancing practices – Once you check in for your      appointment, you can wait in the waiting room with 6 feet distant from      other non-family members or choose to wait in your car and we will text or      call to let you know the team is ready to begin your appointment.       Companions of patients will be asked to wait outside of the office during      a patient’s appointment. One parent or guardian will be allowed to      accompany a minor patient.
4. Adherence      to standard sterile healthcare environment protocols including      hand hygiene, use of personal protective equipment (e.g. gloves, masks,      face shields, eyewear), respiratory hygiene, sharps safety, safe injection      practices (when applicable), sterile instruments and devices, and clean      and disinfected environmental surfaces and common areas.

We want you to feel confident and comfortable visiting our office for your dental appointments. Maintaining your oral health is important to your overall health. Please call us at (512) 277-3311 to schedule an appointment, or ask us about any concerns you may have. 

We look forward to seeing you soon!

The Team at Lago Vista Family Dentistry